Terms and Conditions

Payment Methods

We currently accept Visa, MasterCard, and Discover Card as methods of payment.

Shipping Methods & Freight Charges

Abilene Machine currently offers shipping via UPS Ground, UPS 3-Day Select, UPS 2nd Day Air, UPS Next Day Air, and Common Carrier (Truck Freight).

UPS Shipments - UPS Freight Charges shown in your shopping cart are for estimation purposes only. Actual shipping charges will be added to your order at time of invoice.

Common Carrier Shipments - Orders requiring shipment via Common Carrier (Truck Freight) are shipped Freight Collect without exception. Credit Card charges will be for merchandise total only. Freight charges will be collected by the Common Carrier at time of delivery.

Receipt of Order

Please inspect your order carefully upon receipt of merchandise. If a discrepancy exists, please contact us within 48 hours of receipt. No claims will be accepted after this time. Please double-check your order carefully, as smaller items are sometimes packed inside larger items.

Damaged Items

All merchandise leaving our warehouse is inspected and in good condition prior to shipment. If you receive a damaged package, please report the damage to the carrier immediately - preferably before they leave your location.

UPS Shipments - Please contact Abilene Machine at 1-800-255-0337 or 1-785-655-9455 immediately. Abilene Machine is responsible for filing damage claims with UPS. Damaged merchandise must be kept in the original packaging pending UPS inspection. Abilene Machine will notify you as to the disposition of the damaged merchandise.

Common Carrier - Damage claims must be filed by you with the carrier. Please Do Not Refuse Shipment. This will only delay your receipt of credit or replacement of damaged goods.

Merchandise Returns 

Permission must be obtained before returning merchandise for any reason. Please contact Abilene Machine at 1-800-255-0337 or 1-785-655-9455 to obtain a Return Goods Authorization Number. This number and a copy of the original invoice must be included in your return package. Credit will be issued based on inspection of the returned merchandise.

The customer assumes liability for freight when returning merchandise ordered in error. Returned merchandise must be shipped with all transportation charges prepaid. Merchandise returned C.O.D. will be refused. Abilene Machine will issue call tags for defective merchandise or merchandise shipped in error.


A return can be made 12 months from the original date of purchase, any return after 6 months from the original date of purchase will be subject to a 15% restocking fee. The return will need to be accompanied with an RMA (Returned Goods Authorization); freight back is the responsibility of the purchaser. Once the return has been received, inspected, and deemed to be in resalable condition a credit will be issued to your account. If any item is deemed unsalable you can have shipped back to you at your expense within 30 days of notification, after 30 days any unsalable items will be scrapped. Special ordered items cannot be returned.

Core Charges

Unless prior arrangements have been made, cores must be returned within 60 days of receipt of the original merchandise in order to qualify for a refund. Core charges will be refunded based on receipt and inspection of a serviceable core. The customer is liable for all freight charges on core returns. Core returns must be accompanied by the core tag shipped with the original merchandise and a copy of the original invoice. Whenever possible, please reuse the original shipping and packing materials from the product you received.


Please read these terms and conditions carefully.  By checking the box to sign up for one or more text messaging programs, you expressly consent to receive non-marketing and marketing text messages from Abilene Machine, LLC (“Company”).  You may opt-out of these communications at any time, and consent to receive marketing text messages is not required to purchase any goods or services.  Your phone number will NEVER be sold to a third-party or shared in any way whatsoever and will remain in the sole possession of Abilene Machine, LLC..

You also accept and agree to be bound by these SMS Terms and Conditions and our Privacy Policy

Program Description

Abilene Machine, LLC. and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver Abilene Machine, LLC. text messages to you.  Abilene Machine, LLC. text messages are intended to provide you with information about upcoming deliveries and Abilene Machine, LLC.’s goods and services (e.g., Abilene Machine, LLC.-sponsored events, recipes, coupons, promotions, product launches, sweepstakes, and contests).

Message Frequency

The number of Abilene Machine, LLC. text messages may vary per user.  You will receive a maximum of three messages per week per Abilene Machine, LLC.., text messaging program.  Abilene Machine will only have one branded text messaging program under the brand Abilene Machine.


Message and data rates may apply to each text message sent or received in connection with Abilene Machine, LLC. text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges.  Abilene Machine, LLC. does not impose a separate fee for sending Abilene Machine, LLC. text messages.

Supported Carriers

Supported carriers may change from time to time, but currently include AT&T, T-Mobile, Verizon Wireless, Sprint, Nextel, Boost, Alltel, US Cellular, Metro PCS, and Cellular One, among others.

T-Mobile is not liable for delayed or undelivered messages

How to Opt-In

To opt-in to receive text messages from a Abilene Machine, LLC. text messaging program(s), please follow the instructions provided by the specific brand from which you wish to receive messages.  Text "Abilene" to 48606 to Opt-In to our text messaging service. 

How to Opt-Out

To stop receiving text messages from a specific Abilene Machine, LLC. text messaging program, text "STOP" to 48606 for the text messaging program from which you no longer wish to receive message (i.e., the five digit number from which its text messages are being sent).  You will then receive confirmation of your opt-out of that text messaging program.  This will only opt you out of the specific text messaging program associated with that five digit short code.  You will remain opted in to other Company text messaging programs. 

Your Mobile Telephone Number

You represent that you are the account holder for the mobile telephone number(s) that you provide.  You are responsible for notifying Abilene Machine, LLC. immediately if you change your mobile telephone number.  You may notify Abilene Machine, LLC. of a number change by submitting a “contact us” form on the website associated with the specific text-messaging program.

You agree to indemnify Company in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify Company if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.


Please click this link to access Company’s privacy policy.

Access or Delivery to Mobile Network is Not Guaranteed

Delivery of information and content to a mobile device may fail due to a variety of circumstances or conditions.  You understand and acknowledge that network services, including but not limited to mobile network services, are outside of Abilene Machine, LLC.’s control, and Company is not responsible or liable for issues arising from them.


To request more information, text "HELP" to the 48606 for the text-messaging program about which you have questions (i.e., the five-digit number from which its text messages are being sent).  You may also call 877-800-1238 or email service@abilenemachine.com 


To receive Company text messages, you must be a resident of the United States and 18 years of age or older.  Abilene Machine, LLC. reserves the right to require you to prove that you are at least 18 years of age.

Changes to Terms and Conditions

Abilene Machine, LLC. may revise, modify, or amend these SMS Terms and Conditions at any time.  Any such revision, modification, or amendment shall take effect when it is posted to Abilene Machine, LLC.’s website.  You agree to review these SMS Terms and Conditions periodically to ensure that you are aware of any changes.  Your continued consent to receive Company text messages will indicate your acceptance of those changes.

Termination of Text Messaging

Abilene Machine, LLC. may suspend or terminate your receipt of Abilene Machine, LLC. text messages if Abilene Machine, LLC. believes you are in breach of these SMS Terms and Conditions.  Your receipt ofAbilene Machine, LLC. text messages is also subject to termination in the event that your mobile telephone service terminates or lapses.  Abilene Machine, LLC. reserves the right to modify or discontinue, temporarily or permanently, all or any part of Abilene Machine, LLC. text messages, with or without notice.

Communications and Consent to Electronic Notices

You may communicate with Abilene Machine, LLC. via postal mail, telephone, and our website.  Abilene Machine, LLC. may issue notices via these various channels, including by sending e-mail to an address you provide.  You agree that such notices shall have legal effect. 

You also agree that notices sent by e-mail satisfy any requirement that notices be provided in writing.  If you do not agree, do not use Abilene Machine, LLC. products or services. 

You may have the right to withdraw your consent to receive certain electronic communications, and, when required by law, Abilene Machine, LLC. will provide you with paper copies upon request.  You may make such a request via [any of the channels listed above].  If you withdraw your consent, Abilene Machine, LLC. reserves the right to terminate your use of Abilene Machine, LLC.'s products or services. 

To receive, access, and retain the notices that Abilene Machine, LLC. sends via e-mail, you must have Internet access and a computer or device with a compatible web browser.  You will also need software capable of viewing files in PDF format.  Your device or computer must have the ability to print, or download and store, e-mails and PDF files.  By accepting these terms, you confirm that you are able to receive, access, and retain the notices that Abilene Machine, LLC. may send.